| AHS FEATURES Tariva's iCRM® is a
web based CRM (Customer Relationship Management)
application suite for any size company. It provides the environment and tools to create
and evolve a customer-centric database. The applications support integrated processes that
allow customer-focused organizations to retain and grow their customer base.
AHS Features
Hosting of iCRM®, the State-of-the-Art Internet-based Customer
Relationship Management Solution from Tariva, Inc.
Unlimited Access for registered users.
Worldwide Access for registered users.
Data Reliability, Integrity and Security.
High End Servers.
High Speed Connectivity.
Tremendous cost savings by eliminating infrastructure costs such as System and
Network Administration costs, Hardware Costs, Application Software Costs, etc.
iCRM
functionality includes:
Sales and Sales
Management
Account and Contact
Management
Opportunity Management
Sales Pipeline
management
Sales Forecasts
Notes
E-mail
Quick Letters
(Letter-on-the-fly)
Scheduling/Follow-ups
To Do’s
Literature
Reports and Analysis
Quick searches
History
Auto dialing
And, much more ….
Marketing and
Management
Customer segmentation
Campaigns (Outbound
calls, Direct mailing, email blasts)
Leads generation and
tracking
Programs Analysis
(cost/benefits)
Database queries and
Action Files
Literature management
Productivity tools
(emails, Letters, Notes, To Do’s, auto dialing, etc.)
Support Management
Support Calls
management
Analysis and Reporting
Single database views
by all concerned organizations
Other common features
User-specific
screens; Customizable labels, unlimited profile windows
Easy
navigation
Integration
with standard office applications (e.g. MS Outlook, MS Word)
Web site integration facility
OTHER MODULES AVAILABLE:
ipModeler™–
business process modeling and implementation. Easy to create work
screens, tie to different information sources and systems, Event
drivers and action triggers, process analysis,…..
iQuote™ – quote and
order entry module, single product/price catalog with ability to
retain multiple quotes and history
iKnowledge™ –
information and document repository, management, document
attachment, …..
Automove™ – data
synch facility for remote, detached users
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