iCRM® – Professional, a full cycle customer, contact management tool that includes sales, marketing, and support functions for individuals and SOHO business owners.

You get all the features and functionality of iCRM – Personal PLUS :

»  Design your marketing campaigns (Outbound calls, mass mailing, email blasts, advertising, etc.) with associated objectives and costs … so you can analyze which campaigns are yielding the best results

»  Leads tracking throughout a sales cycle …with ties to sales cycle stages (pipeline), you will know where and when to focus your time, energy and resources

»  Forecasting …create forecasts for each sales opportunity …single product or multi products … multiple currencies … tied to pipeline steps

»  Pipeline management … use it for sales as well as for service/support processes … easily definable … default pipelines are included in the system

»  Literature fulfillment and management … reduce your costs by tracking literature distribution … inventory … reorder point … lead time

»  Track Support calls and Service Issues … do not need a separate database …great opportunity for up-sales !!!

»  Create a document and knowledge repository … attach documents to a customer account … multiple types of documents … Word, Presentation, pdf, gif, audio, video … keep customer proposals, quotes, RFP/RFQ, etc. in your database … keyword search facility for easy retrieval

»  Easy integration with your Web site … capture web leads and automatically insert them into your customer database … makes your Web site an eCommerce site!!!

»  Many Standard Reports … forecasting … Activity Analysis … marketing Analysis … Activity History … and more …(Note: disparate capitalization)

»  And, you can easily upgrade from iCRM - Personal edition

 

All of these and more … for only $129.95 

Order Now !!!

                    

                       

Users and Features

Sales Team- Office, and field

Telemarketing Team

Sales management Team

Marketing and Management Team

Customer Service Management team

Business Process Modeling


Tariva, Inc.
256 Great Road, Suite 1, Littleton, MA 01460, USA
Tel: (978) 392-5988
Email: info@tariva.com