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iCRM® –
Professional, a full cycle customer, contact management tool that
includes sales, marketing, and support functions for individuals and SOHO business owners.
You
get all
the features and functionality of iCRM – Personal PLUS :
» Design your marketing
campaigns (Outbound calls, mass mailing, email blasts, advertising,
etc.) with associated objectives and costs … so you can analyze which
campaigns are yielding the best results
» Leads tracking throughout a
sales cycle …with ties to sales cycle stages (pipeline), you will know
where and when to focus your time, energy and resources
» Forecasting …create
forecasts for each sales opportunity …single product or multi products …
multiple currencies … tied to pipeline steps
» Pipeline management … use it for
sales as well as for service/support processes … easily definable …
default pipelines are included in the system
» Literature fulfillment
and management
… reduce your costs by tracking literature distribution … inventory …
reorder point … lead time
» Track
Support calls and Service Issues … do not need a separate database
…great opportunity for up-sales !!!
» Create a document
and knowledge repository … attach documents to a customer account …
multiple types of documents … Word, Presentation, pdf, gif, audio, video
… keep customer proposals, quotes, RFP/RFQ, etc. in your database …
keyword search facility for easy retrieval
» Easy integration
with your Web site … capture web leads and automatically insert them
into your customer database … makes your Web site an eCommerce site!!!
» Many Standard
Reports … forecasting … Activity Analysis … marketing Analysis …
Activity History … and more …(Note: disparate capitalization)
» And, you can
easily upgrade from iCRM - Personal edition
All of these and more
… for only $129.95
Order Now !!!
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