| iCRM®
– Professional, a full cycle customer,
contact management tool that includes sales, marketing, and
support functions for individuals and SOHO business owners.
You get all
the features and functionality of iCRM – Personal PLUS :
»
Design
your marketing campaigns (Outbound calls, mass mailing,
email blasts, advertising, etc.) with associated objectives
and costs … so you can analyze which campaigns are yielding the
best results
»
Leads tracking
throughout a sales cycle …with ties to sales cycle stages
(pipeline), you will know where and when to focus your time,
energy and resources
»
Forecasting
…create forecasts for each sales opportunity …single product
or multi products … multiple currencies … tied to pipeline
steps
»
Pipeline management
… use it for sales as well as for service/support processes …
easily definable … default pipelines are included in the system
»
Literature
fulfillment and management
… reduce your costs by tracking literature distribution …
inventory … reorder point … lead time
»
Track
Support calls and Service Issues … do not need a separate
database …great opportunity for up-sales !!!
»
Create a document
and knowledge repository … attach documents to a customer
account … multiple types of documents … Word, Presentation,
pdf, gif, audio, video … keep customer proposals, quotes, RFP/RFQ,
etc. in your database … keyword search facility for easy
retrieval
»
Easy integration
with your Web site … capture web leads and automatically
insert them into your customer database … makes your Web site an
eCommerce site!!!
»
Many Standard
Reports … forecasting … Activity Analysis … marketing
Analysis … Activity History … and more …(Note: disparate
capitalization)
»
And, you
can easily upgrade from iCRM - Personal edition
All of these and more …
for only $129.95
Order Now !!!
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