Tariva -- the iBusiness Solutions Company

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iCRM is a Customer Relationship Management (CRM) application suite for all sizes and types of companies. It provides an environment and tools to create and evolve a customer-focused database. The applications support integrated processes that allow customer-oriented organizations to retain and grow their customer base.

iCRM® Offers:

Sales, Marketing, & Customer Support Service Solutions that increase profits through:

Business Process Implementation

Closed-loop, Integrated Selling & Servicing

Increased Customer Loyalty

Solutions to address the needs of all the customer touch points in an organization including:

Ø Field & Inside Sales

Ø Marketing Analysts & Managers

Ø Telemarketing & Telesales

Ø Customer Service Reps

Ø Distributors, VARS, OEM

Ø Finance

Ø Finance

Ø Management

State-of-the-art Technologies:

q Native Web-based

q Multi-tier, open architecture

q Java, HTML, SQL Databases

q Any Windows platform: NT, 2000, XP, 98/95

q Linux server

q Thin client

Technologies and Architecture

Users and Features

Sales Team- Office, and field

Telemarketing Team

Sales management Team

Marketing and Management Team

Customer Service Management team

Business Process Modeling

Tariva, Inc., USA | Email: info@tariva.com