iCRM is a Customer Relationship Management (CRM) application suite for all sizes and types of companies.  It provides an environment and tools to create and evolve a customer-focused database. The applications support integrated processes that allow customer-oriented organizations to retain and grow their customer base.

iCRM® Offers:

Sales, Marketing, & Customer Support Service Solutions that increase profits through:  

  •  Business Process Implementation

  •  Closed-loop, Integrated Selling & Servicing

  •  Increased Customer Loyalty  

 

Solutions to address the needs of all the customer touch points in an organization including:

 Ø       Field & Inside Sales

 Ø       Marketing Analysts & Managers

 Ø       Telemarketing & Telesales

 Ø       Customer Service Reps

 Ø       Distributors, VARS, OEM

 Ø       Finance  

 Ø       Finance

 Ø       Management

State-of-the-art Technologies:

 q       Native Web-based

 q       Multi-tier, open architecture

 q       Java, HTML, SQL Databases

 q       Any Windows platform: NT, 2000, XP, 98/95

 q       Linux server  

 q       Thin client  

 

Technologies and Architecture

Users and Features

Sales Team- Office, and field

Telemarketing Team

Sales management Team

Marketing and Management Team

Customer Service Management team

Business Process Modeling


Tariva, Inc.
256 Great Road, Suite 1, Littleton, MA 01460, USA
Tel: (978) 392-5988
Email : info@tariva.com