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CUSTOMERS
No
business can exist without them! You invest a lot of time and money to attract
and win customers. If they are satisfied with your initial delivery, your
customers will continue doing business with you. Subsequent transactions
cost less to initiate and fulfill, improving profitability. Neglect the
customer, fail to address needs, react poorly to problems, ignore
competitive pricing and the customer will go elsewhere with their
business.
KNOWLEDGE
Knowledge
is the foundation of a sound business relationship. You can better meet
your customer’s needs by controlling your employees’ quality
of interaction with the customer. Knowledge of your customer’s
business and key players ensures this higher quality of interaction.
TECHNOLOGY
The
advances in technology that made it both possible and necessary to reach
many customers also provide the answers to ensuring that a binding
customer relationship can be managed. Internet and database technologies
make it possible to interact with your customers on a timely basis, to
ensure a long lasting high-quality relationship.
Tariva
APPROACH
Tariva will build a complete solution
for you, based on our technologies, covering these critical requirements
for effective customer management:
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Business Process Implementation
- Integration
with Other Business Systems
- Integration
with the Web site
- Customers
and Employees’ Access to Critical Information (e.g Order
status, inventory levels, production data, etc.)
- Account/Opportunity
Management
- Campaign
Management
- Telemarketing
- Customer
Segmentation
- Forecasting
- Service
Calls Management
- Single
Customer Database
- Quotes
Management & Order Entry
- Systems
Management
- And, other
specific features
How
do you benefit?
Simply
put, you get the best of both "Make" & "Buy":
Designing your own customized solution and the ease of buying a
packaged solution. This means:
- Lower cost
- Faster
Implementation
- Competitively
Differentiated
Presently,
the vertical solutions are offered for:
Cable and Wire manufacturing
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